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Terms of Service

Last updated: March 14, 2026

Agreement to Terms

By accessing or using Konnect's services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our platform. These terms constitute a legally binding agreement between you and Konnect.

Account Registration

  • You must provide accurate and complete information during registration
  • You are responsible for maintaining the confidentiality of your account credentials
  • You must be at least 18 years old to create an account
  • One person may not maintain more than one active account
  • You are responsible for all activities that occur under your account
  • You must notify us immediately of any unauthorized access to your account

Products and Payment

Product Options:

  • Default Card (₵300): Standard NFC card
  • Custom Logo Card (₵350): NFC card with your logo
  • Smart Ring (₵600): NFC-enabled smart ring
  • Card + Ring Bundle (₵800): Both NFC card and smart ring

Payment Terms:

  • All payments are processed securely through Paystack
  • Full payment is required before profile activation and product delivery
  • Prices are in Ghana Cedis (GHS) and are subject to change with notice
  • Failed payments must be completed to access your dashboard
  • You will receive a confirmation email upon successful payment

Refund Policy:

  • Refunds may be requested within 7 days of purchase if product has not been customized
  • Customized products (cards with logos) are non-refundable
  • To request a refund, contact us at konnectdigitalgh@gmail.com

Acceptable Use

You agree NOT to use Konnect for any of the following purposes:

  • Illegal activities or promotion of illegal activities
  • Harassment, abuse, or harm to others
  • Impersonation of another person or entity
  • Sharing false, misleading, or fraudulent information
  • Uploading malicious code, viruses, or harmful content
  • Scraping, data mining, or unauthorized data collection
  • Attempting to gain unauthorized access to our systems
  • Interfering with the proper functioning of the platform

Profile Content

You are solely responsible for the content you post on your profile, including:

  • Profile information, photos, and business descriptions
  • Contact information and social media links
  • Workplace photos and other uploaded content

By posting content, you grant Konnect a non-exclusive, worldwide license to display, distribute, and promote your content as part of the service. You retain all ownership rights to your content.

Product Delivery

  • NFC cards and smart rings will be delivered to the address provided during signup
  • Delivery times may vary based on customization requirements and location
  • You will be notified when your product is ready for delivery
  • Lost or damaged products during delivery should be reported immediately

Account Termination

We reserve the right to suspend or terminate your account if you:

  • Violate these Terms of Service
  • Engage in fraudulent or illegal activities
  • Provide false information
  • Harm other users or the platform

You may delete your account at any time through your dashboard settings. Upon deletion, your profile will be deactivated and your data will be removed according to our Privacy Policy.

Intellectual Property

The Konnect platform, including its design, features, and technology, is owned by Konnect and protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, or reverse engineer any part of our platform.

Limitation of Liability

Konnect is provided "as is" without warranties of any kind. We are not liable for any indirect, incidental, or consequential damages arising from your use of the platform. Our total liability shall not exceed the amount you paid for our services.

Service Availability

While we strive for 99.9% uptime, we do not guarantee that the service will be available at all times. We may perform maintenance, updates, or experience technical issues that temporarily affect service availability.

Governing Law

These Terms of Service are governed by the laws of Ghana. Any disputes arising from these terms or your use of Konnect shall be resolved in the courts of Ghana.

Changes to Terms

We reserve the right to modify these terms at any time. We will notify users of significant changes via email or platform notification. Your continued use of Konnect after changes constitutes acceptance of the new terms.

Contact Information

If you have questions about these Terms of Service, please contact us:

Konnect Digital Ghana

Email: konnectdigitalgh@gmail.com

WhatsApp: +233 50 766 9891

TikTok: @broke2bosses

By using Konnect, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy.